SHIPPING & DELIVERY

🚀 QUICK SUMMARY (READ ME FIRST)

We know you are excited to receive your order! Here are the key things you need to know:

• Order Processing: We usually ship orders within 1-3 business days. You will receive a tracking number via email as soon as your package is shipped.

• Global Shipping: We ship directly from our centralized international warehouses to offer you the best possible prices and unique products.

• Tracking: Every order comes with a tracking number so you can follow its journey to your doorstep.

DETAILED SHIPPING POLICY

1. ORDER PROCESSING TIME

Please allow 1-3 business days for our team to pick, pack, and quality-check your order before it is handed over to the shipping carrier.

• Note: Processing time is separate from shipping time. Orders placed on weekends or holidays will be processed on the next business day.

2. ESTIMATED DELIVERY TIMES

We partner with reliable carriers (USPS, Royal Mail, YunExpress, etc.) to get your package to you as safely as possible.

• Please note that these are estimated delivery times. While we make every effort to deliver on time, factors such as customs clearance, severe weather, or high-volume seasons (like Christmas) may cause slight delays.

3. TRACKING YOUR ORDER

Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking number.

• Please allow 1-3 days for the tracking information to update in the carrier's system.

• If you don't see an update immediately, don't worry! Your package is moving, but the system might just be catching up.

4. CUSTOMS & DUTIES

For most orders (especially to the US), there are no additional customs fees. However, international shipments may occasionally incur customs duties or taxes depending on your country's regulations.

• Nailorie is not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

5. WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@nailorie.com if you believe you have provided an incorrect shipping address.

6. LOST/STOLEN PACKAGES

Nailorie is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier.

• However, your satisfaction is our priority. If you have an issue with delivery, please contact us, and we will do our best to assist you.